Front desk 07:00 to 22:00
The four people who run Nhà Sương, and who does what
Tuệ (host), Lan (rooms and breakfast), Vinh (stoves and driving), Ngân (bookings, English). Who answers your message and who meets you at the gate.
Trương Minh Tuệ
Host, meets guests at the gate
Grew up in Đà Lạt, guided visitors for 12 years, counts the steps and measures the roads himself.
I don't tell people Đà Lạt is beautiful. I tell them how many steps it is from the gate, how cold a December night gets, and what a Saturday night costs.
Bùi Thị Hồng Lan
Housekeeping and the breakfast kitchen
Washes and warms the linen before guests arrive, cooks the hot dish each morning, makes strawberry jam in season.
I wash the blankets and warm them before you go up to the room. On a December night in Đà Lạt, the blanket is what you notice.
Đỗ Quang Vinh
Stoves, upkeep, driver
Lights the stoves from 18:00, fixes the timber house, drives the airport and cloud-hunting runs.
If the lane is too slippery, I call you first. I would rather you heard it from me than found out halfway up in the car.
Hoàng Thị Ngân
Bookings, front desk, English
Answers phone, Zalo and email in Vietnamese and English, quotes free rooms, handles stay registration.
You get one message from me: which rooms are free, the total, the deposit, when it is due, and what you lose if you cancel.